Non-Executive Director
Advisory Board Member
Digital Risk
Cybersecurity Defense
Crisis Management
Joseph is a dynamic professional noted for developing, influencing, and implementing innovative strategies and leading large-scale business turnaround situations across a range of organizations from global multinationals to start-up ventures. He is recognized for his powerful ability to improve performance, reduce costs, and transform under-performing organizations and has supported various businesses in achieving a competitive advantage through digital transformation and implementing cyber security on a global scale. Transformational in his approach, he has demonstrated throughout his career how strategic vision creates opportunities and high-performing teams create success. Confident and collaborative within the board environment, he is now looking to build on his advisory experience.
He can be reached directly at joenorton@joenorton.com.
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Board Experience
- Chairman Advisory Board, NextEra Transformation Group 2019 - Present
- Founding Executive Committee Member, PMI Chicago Executive Committee 2004 – Present
- Advisory Board Member, BlueCoat Executive Advisory Board 2012 – 2016
- Board Member, Gifts-in-Kind International 1999 – 2004
Key Deliverables and Achievemets
- Advising & Influencing at Board Level: Supported and guided the Gifts-in-Kind International board in scaling up their internal IT aspects to encourage and facilitate future growth. Also advised the BlueCoat Executive Advisory Board on product development plans to deliver improvements.
- Security Risk & Cyber Defense: Implemented a new Group Security Function which defended Atos and their customers against malicious global attacks and threats including WannaCry, Fancy Bear, Panda Bear, Petya, NotPetya and other Advanced Persistent Threats.
- Business Turnaround: As the COO/CTO in Residence for McKinsey & Company, led the stabilization and turnaround of a telecommunications service start-up within a 12-month period by revamping the company’s managed network services, provisioning, service and attendance, usage monitoring, and billing.
- Strategic Development: Designed and implemented the IT operations performance and business value turnaround strategy for Global Shared IT Services within Novartis, achieving significant annual cost efficiencies, improvements in capabilities delivery, and operational effectiveness.
- Performance Improvement: Achieved the highest levels of IT operations performance and stability in the history of Philips and increased customer/user satisfaction from a NPS score of under 5.8 to a score of 9. Also improved the performance of the Philips IT Project Portfolio by over 70%, ensuring all projects delivered on scope, on time, and under targeted costs.
- Global Governance & Compliance: Developed and implemented a global governance framework for Atos as SVP and Chief Security Officer. Also oversaw GDPR (EU General Data Protection Regulation) compliance operations.
- Independent Management Consulting: As an independent consultant, clients included top management consulting firms, Fortune-ranked corporations, several leading enterprise software firms, Federal and State Government Agencies, and a nationally ranked university.
- Cost Reduction: Successfully and sustainably reduced annual IT operating costs by 40% at Philips.
Mr. Norton’s most recent positions were as Chief Security Officer & Head of Group Security and Chief Customer Satisfaction Officer & Head of Group Quality at Atos (www.atos.net).
Atos is a global leader in digital transformation with 120,000 employees in 73 countries and annual revenue of € 13 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions through its Digital Transformation Factory, as well as transactional services through Worldline, the European leader in the payment industry.
The Atos Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, Unify and Worldline. Atos is listed on the CAC40 Paris stock index.
Former positions include SVP, Global Head of IT Infrastructure and Operations for Philips (www.philips.com), SVP, Chief Technology Officer and Head of Global IT Operations and Infrastructure for Novartis (www.novartis.com), Executive-in-Residence with McKinsey and Company (www.mckinsey.com), Vice President and Chief Technology Officer of the McDonald’s Corporation (www.mcdonalds.com), Vice President of Corporate Technology for JPMorgan Bank (www.jpmorgan.com), and Vice President and Chief Technology Officer of the National Transportation Exchange. He has also held senior professional and executive roles with Grumman Aerospace Corporation, Sybase, Inc. and Oracle Corporation.
As a consultant, his clients include top tier Management Consulting firms, Fortune ranked corporations, several of the leading enterprise software firms, a number of Federal and State Government Agencies and a nationally ranked University System. A partial list of his current and past consulting clients includes: Federal Express, Cisco Systems, Peoplesoft, SAP, Microsoft, McDonald’s Corporation, Panama Canal Authority, Bristol-Myers, U.S. Army Tacom, Fisher Scientific, Nationwide Insurance, ARAMARK, State Farm Insurance, PepsiAmericas, Baxter International, Honeywell, U.S. Department of Housing & Urban Development, Naval Supply Systems Command, University of Illinois, Boise Cascade Corporation, Nextel, Georgia-Pacific Corporation, Eaton Corporation, British Airways, Accenture, the State of Illinois, IBM, U.S. Veterans Administration, BlueCross BlueShield Association, Harrah’s Entertainment, Hudson Highland Group, National Equity Foundation, Mercury Interactive, OMG, Prosperiti, Simon Property Group, SmithersOasis and CCC information Services.
Mr. Norton is a veteran of the United States Navy.
He obtained a B.S. in Information Management Systems from Empire State College of the State University of New York, and a MBA from the College of Business, University of Illinois at Urbana-Champaign.
Mr. Norton’s professional affiliations have included United States Naval Institute, Association for Computing Machinery (ACM), Institute of Electrical and Electronics Engineers (IEEE) and the Project Management Institute (PMI). He has been certified as a Project Management Professional (PMP) by the Project Management Institute (PMI) and is a past Vice President for Education and Member of the PMI Chicago Executive Committee
Inquiries pertaining to Mr. Norton's availability for speaking engagements, NED/NXD, advisory and / or consultative engagement may be directed to him at joenorton@joenorton.com.
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